LOAN OPERATIONS SUPERVISOR

Company: Kitsap Bank
Location: Bremerton
Posted on: November 19, 2024

Job Description:

Summary:
The primary responsibility for the Loan Operations Supervisor is to lead, train, and supervise the loan operations staff. Communicates with bank department managers to promote efficient and correct work flow. This role will be responsible for all functions surrounding the complete servicing of new and existing loans, business and consumer credit cards, accounting and reporting functions, and customer service.

Grade: 18 Range: $67,724.80 - $85,519
Essential Functions:

• Supervise all functions after a loan is booked, including credit cards, non-accrual, and charge-off.
• Hire, mentor and ensure appropriate training for all new and existing loan operations staff to ensure bank policies and procedures are followed.
• Acts as a resource to other Loan Center Leaders as needed.
• Ensure all Loan Support resource materials are properly documented and updated as needed.
• Work closely with Bank employees and bank department managers to promote communication and to ensure quality service delivery throughout the bank as well as with external customers.
• Reviews and manages the use of third-party vendor systems with teams to ensure the Bank is using all systems to the fullest.
• Participate and oversee special projects, system implementations and conversions for third party vendors and core systems.
• Assist in the preparation and responses for examiners, auditors, or internal audit and make corrections as necessary.
• Receive and research new regulations, policies and procedures and implement changes.
• Adheres to all State and Federal Banking Regulations.
• Reviews all required monthly and quarterly reporting.
  • Responsible for the writing, running, updating and reviewing all loan reports produced by BIC and other methods that are used in the preparation of monthly lending board reports, Fed Call reports and all other lending reports used by staff or management.
    • Responsible for all year end government reporting, including Form 1098, 1099A and 1099C.
      • Responsible for reviewing, documenting and acting on any necessary FIS IBS loan related issues.
      • Responsible for review and update of necessary fields in the FIS lending bank control area to ensure full and correct usage of the lending system.
      • Responsible for making any necessary changes to the lending GL interface.
        • Able to correctly convey the Bank's policy, guidelines and procedures in regards to all operational lending areas. Secondary Functions:
          • Responsible for maintaining the LSC HomePort page
          • Other duties as assigned. Required Education, Experience, and Skills:
            • Bachelor's degree in a business administration or a related field or a combination of education and work experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.
            • Three to five years of progressively responsible lending and/or loan operations experience.
            • Thorough knowledge of lending laws and regulations.
            • Uphold confidentiality and privacy of findings in all situations.
            • Demonstrated ability to prioritize and handle multiple projects.
            • Highly detail-oriented, organized and analytical. The ability to define problems, collect data, establish facts and draw valid conclusions.
            • Effective relationship management, communications, team work, and influencing skills.
            • Ability to work independently, take initiative and adapt to change in daily work activities.
            • A professional work ethic, outlook and attitude are required.
            • Ability to effectively utilize computer technology. Competency with Microsoft Office Suite is essential. Physical/Mental Requirements:
              • Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists.
              • Requires use of close and distance vision.
              • Ability to read, write, speak and understand English and effectively communicate with Bank clients.
              • Ability to discern information and formulate appropriate action.
              • Ability to lift up to 30 pounds. Benefits Provided:
                • Medical
                • Dental
                  • Vision
                  • Flexible Spending Accounts and Health Spending Accounts
                  • Lifestyle Spending Accounts
                  • Health Reimbursement Accounts
                  • Employee Assistance Program
                  • Company Sponsored Life/AD&D and Long-Term Disability
                  • Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-Term Disability, Cancer Riders, and Life/AD&D Insurance)
                  • Pet Insurance Retirement:
                    • 401k (match 4%) and Profit Sharing Time Off:
                      • 15 Vacation Days (prorated for first year)
                      • 2 Personal Days
                      • 1 Volunteer Time Off Day
                      • 11 Holidays
                      • 1 Sick Day per Month

Keywords: Kitsap Bank, Shoreline , LOAN OPERATIONS SUPERVISOR, Accounting, Auditing , Bremerton, Washington